A: Deposits and payments are only refundable in the event that TotSTG cancels or postpones a course for any reason other than inclement weather. In the event of a non-weather-related cancelation, refunds will be issued minus a 5% service charge, or a student can choose to keep their full deposit/payment amount on file as a credit to be put toward a future TotSTG course. If a student needs to withdraw their registration from a course, they must do so at least one week prior to the scheduled course date. If a cancellation is received at least one week prior to the course, the student's deposit/payment can be held on file as a credit that can be put toward any future TotSTG course within 18 months. If a cancellation is received less than one week prior to the course date, the student's deposit/payment is non-refundable and cannot be held on file as a credit. If a course must be postponed or canceled due to inclement weather, all registered students' deposits/payments will be held on file as a credit to be put toward a future TotSTG course within 18 months of the original training date. We still train in inclement weather. Train to fight, fight to win.